Once your parcel is shipped and on its way into your hands, you can track the estimated arrival and check status updates by:
Select a heading to see further details on cost, estimated delivery times and exclusions.
Free Delivery is not applicable on big and heavy items (e.g. cots, nursery chairs, drawers), hire services, remote areas and marketplace products.
You can call Customer Care 1300 422 292 or message us on Live Chat during Monday to Saturday, 9:00am - 5:00pm AEST. After hours? Submit a question in our Contact Us Form any time.