You have rights under the Australian Consumer Law if an item has a problem. If there is a suspected fault with an item that you have purchased, see further information under 'Faulty Goods & Repairs'.
In addition to your statutory rights under the Australian Consumer Law, if you change your mind about an item where Baby Bunting is the seller, we are happy to offer you an:
For us to be able to process a Change of Mind return, your item(s) must be:
Excluded from the Change of Mind Returns Policy are:
For security purposes, we may request your contact details when we process a return. Any personal information we collect will be held in accordance with our Privacy Policy.
Note: A refund can only be provided to the same payment method used for the original transaction.
Submit your request for return and our Customer Care team will be in touch with you very soon.
You can call Customer Care 1300 422 292 or message us on Live Chat during Monday to Saturday, 9:00am - 5:00pm AEST. After hours? Submit a question in our Contact Us Form any time.