No Contact Click & Collect

Our existing Click & Collect service is still available for online orders and can be collected from our stores.

For customers who prefer not to enter our store, we’ve added another option to our existing Click & Collect service.

Once you place your order online, you’ll receive a notification advising you your order is ready to collect.

Follow these easy steps for No Contact Click & Collect

1. Once you’ve received notification your order is ready to collect, head to the store and drive to the rear of our store where our loading area is situated.
2. Park in a safe spot and have the following information ready;
   • Your online order number (this is on your confirmation email).
   • The name of the person who has placed the order.
   • Your drivers license (We’ll need to sight this to confirm identification).
3. Call the store on the number provide with the confirmation email and advise the Team member you are at the store waiting to collect your Click & Collect order.
4. A member of our Team will bring your order to your car. Please have your drivers license ready for our Team member to confirm your identification.
5. We ask that you open and close the boot of your car.
6. You won’t be required to sign our collection docket.

No Contact Phone & Collect

Our stores are still open but if you prefer not to come into our stores, you can conveniently browse our webstore from home.

Call ahead to your local store where one of our Team members will happily prepare your order ready for collection to reduce your time spent in store.

We can take payment over the phone once we’ve validated your identity. A member of the Team will call you on a valid mobile number to take payment.

Once payment is confirmed, you’ll be provided with an order number and you can now head to the store to collect your order.

Follow these easy steps for No Contact Phone & Collect

1. Once your order is confirmed and is ready to collect, head to the store and drive to the rear of our store where our loading area is situated.
2. Park in a safe spot and have the following information ready
   • Your order number (this will be found on your emailed receipt).
   • The name of the person who has placed the order.
   • Your drivers license (We’ll need to sight this to confirm identification).
3. Call the store on the number provide with the emailed receipt and advise the Team member you are at the store waiting to collect your order.
4. A member of our Team will bring your order to your car. Please have your drivers license ready for our Team member to confirm your identification.
5. We ask that you open and close the boot of your car.
6. You won’t be required to sign our collection docket.