The Baby Bunting group of companies (consisting of Baby Bunting Group Limited ACN 128 533 693, Baby Bunting Pty Ltd ACN 128 546 154, and their related bodies corporate) (Baby Bunting, we or us) is committed to complying with all applicable privacy laws.
This policy outlines:
This policy does not apply to our current or former employees' personal information to the extent such information is directly related to their employment.
We collect personal information that is reasonably necessary for our functions and activities.
We collect personal information that we request from you, or that you or a third party otherwise provide to us.
The kinds of personal information we may collect include:
If we receive unsolicited personal information about you, unless it is reasonably necessary for one or more of our functions or activities, or we are otherwise permitted or required by law to retain it, we will de-identify or destroy it as soon as practical provided it is lawful and reasonable to do so.
Unless it is impractical to do so, or we are required or authorised by law to collect your personal information, we will allow you to deal with us anonymously or by using a pseudonym. However, in some circumstances, this may not allow us to provide you with our services (such as online transactions and arranging for deliveries of products etc).
We will usually collect personal information directly from you. For example, we may collect your personal information when:
We may sometimes collect your personal information other than directly from you where you have authorised this, this is permitted by law, or where the information is publicly available. For example, this may occur when we receive personal information from other companies who, in common with us, have a relationship with you, or, if you are applying for employment or a contract with us, from your referees.
We may also collect personal information about you by accessing data from other sources and then analysing that data together with the information we hold about you in order to learn more about your likely preferences and interests. If you visit Baby Bunting’s websites, social media pages or mobile applications or click on advertisements on the online media of other companies, we may collect information about you using technology that is not apparent to you, including by using “cookies”.
If you access or log-in to our in-store Wi-Fi network, or we are otherwise able to track your mobile device in-store, and we already hold other information about you or the device you are using, then we may link that information with personal information we hold about you.
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We may collect, hold, use and disclose your personal information:
We may disclose your personal information to:
When you provide your personal details, you consent to us using your personal information for direct marketing purposes. From time to time, we may contact you with information about products and services offered by us and our related entities and our business partners or affiliates, which we think may be of interest to you.
You may unsubscribe from our direct marketing communications. If you do not wish to be contacted for direct marketing purposes, please email us at [email protected].
Anonymised or aggregated data
We may anonymise and aggregate your personal information. We may use and disclose the anonymous data to determine preferences and shopping patterns. We share this anonymised data with our trusted partners to assist them in marketing products and services to you that are likely to be relevant to your interests and preferences.
Security of your personal information
We generally store your personal information in computer systems. Our computer systems are operated by us or by our services providers (for example, software or data centre providers). We have an information and security policy and information security requirements aimed at managing the risks of unauthorised access to, and loss, misuse or wrongful alteration or disclosure of, personal information. However, you acknowledge that the security of personal information transmitted over the internet cannot be guaranteed and that you do so at your own risk.
We keep your personal information only for as long as it is needed and will take reasonable steps to securely destroy or delete your personal information where it is no longer required (and we are not required by law to retain it).
In some circumstances, Baby Bunting may share or send your personal information to overseas recipients.
For example, we currently transfer information to trusted data storage and processing service providers, including data centres and email services. These services are dispersed in location and it is not practical to notify you of which country your information may be stored in. We may also transfer information to overseas suppliers where you have a product safety issue or a public liability issue arises so that the supplier can investigate and manage the issue. The country to which your information is disclosed will depend on the supplier involved.
If we share or send your personal information to overseas recipients, we will take reasonable steps to ensure that the overseas recipient complies with all applicable laws in relation to their handling of such information and that the overseas recipient protects such information in a way that, overall, provides comparable safeguards to those set out in this policy.
You can request access to the personal information we hold about you at any time, and we will provide you with that information unless we are prohibited by law from giving it to you or permitted by law not to provide it.
You will not be charged for requesting access to your information, although we might charge the reasonable cost of processing your request, including photocopying, administration and postage. We will advise you of any fee payable before we process your request.
You can also ask us to correct the personal information we hold about you. We will ordinarily comply with such a request. If we do not, then we will notify you of our refusal, together with reasons for the refusal and your right to complain about our refusal.
please contact us via email to [email protected].
write to Baby Bunting’s Privacy Contact Officer, 153 National Drive, Dandenong South VIC 3175.
We may ask you to provide further details about your request or complaint. Our Privacy Contact Officer will investigate the matter and attempt to resolve it in a timely way.
If you consider your privacy concerns have not been resolved satisfactorily by us, or you wish to obtain more information on privacy requirements, you can;