Baby Bunting’s Uber Eats Returns Policy

In addition to your statutory rights under the Australian Consumer Law, if you change your mind about an item that you have purchased from Baby Bunting via Uber Eats, we can offer you a refund within 30 days of purchase. 

Conditions 

To process your return, the item(s) must be returned to the same Baby Bunting store that fulfilled your order and be: 

• Returned with your Uber Eats proof of purchase (order details, confirmation email or receipt) issued to you via the Uber Eats app
• In a re-saleable condition (unused, unworn, in original packaging, original tags attached, unassembled with instruction manuals and accessories included)
• Intact with the original protective wrapping, seal sticker or hygiene label tape  
• Returned with any bonus item(s) provided at the time of purchase

Exclusions 

The following are excluded from our Uber Eats returns policy: 

• Food items and infant formula
• Underwear such as maternity briefs (excluding bras), disposable underwear and training pants  
• Baby swimwear
• Toilet training items such as potties and toilet seats  
• Items sold in unsealed* packaging that are designed for close skin contact, such as:
  • Teethers
  • Dummies & soothers
  • Bottle Teats
  • Personal health items such as a hairbrush, scalp comb, toothbrush, nail clippers or nasal aspirator
• Pregnancy and baby skincare such as creams, screens, lotions or balms
• Postpartum items such as perineal or breast care
• Breastfeeding products such as colostrum collectors, breastmilk pumps, silver nursing cups, nursing pads and breast shields

*Our definition of unsealed is an item that comes in packaging that has no seal, protective sticker or hygiene label tape.  

Note: If your return is approved, your refund will be processed back to your original payment method through Uber Eats.  

Faulty, Warranty & Repairs 

If you believe your item is faulty, please visit the same Baby Bunting store that fulfilled your order with your proof of purchase from Uber Eats for assessment.  

Please note, some faults may require further inspection, and we may need to send the item to the brand or manufacturer for a detailed assessment.  

Troubleshooting Support 

Most issues with electronic products, such as baby monitors or breast pumps, can be quickly resolved through the manufacturer’s troubleshooting support. They can often diagnose problems without needing the product returned. If you’re not happy with the troubleshooting experience or you prefer to deal with us directly, please contact us for help.