Baby View (Panda) - Car Camera

Faulty Products & Warranty Returns:

Our goods come with guarantees that cannot be excluded under Australian Consumer Law (ACL).

If your Bubbasafe product is faulty, defective, or not of acceptable quality:
- You may be entitled to a repair, replacement, or refund
- If a refund is approved, the product amount will be refunded only. Original shipping charges are non-refundable.

All claims must be assessed prior to approval. We may request photos, videos, or troubleshooting steps before issuing a return authorisation.

If, after assessment, no fault is found or the issue falls outside warranty coverage, the product may be returned to you at your expense.

---------

Returns Not Covered for Bubbasafe products, unless required under Australian Consumer Law

Returns may not be accepted in the following situations:
- The product and/or box is damaged due to inadequate packaging during return transit
- The product is returned without all original accessories, components, or attachments
- Proof of purchase is not provided
- The product is not in new or like-new condition and the damage is not due to a manufacturing fault
- Failure to follow installation instructions
- Failure to follow compatibility requirements for Apple CarPlay; and car make/model/year compatibility upon to purchasing.
- The issue is due to misuse, accidental damage, improper installation, incorrect ports/cables or modification.
- Issues caused by the vehicle's infotainment system, vehicle's display screen including font, size and UI apps, software limitations, touch screen limitations, or third party systems (such as Apple Carplay)
- Issues caused by the user's phone, phone software version, or external device system
- Issues caused by region-specific firmware where limited CarPlay is enabled or compatibility has been added via updates
- Issues caused by dealer installed CarPlay box, software unlock or third-part integration
- Vehicles equipped only with USB-C ports: one USB-C adapter is included in the box. Any additional adapters required to suit the customer's vehicle will be the customer's responsibility.
- The vehicle does not have true CarPlay, instead uses screen mirroring or projects through a casting app
- Normal wear and tear
or is otherwise not covered under the Limited Warranty

---------

Change of Mind:

We do not offer refunds, returns or exchanges for change of mind, preference-based, incorrect purchase, or incompatibility.

Customers are responsible for reviewing vehicle and product specifications before completing checkout.

---------

Important Compatibility Notice:
Bubbasafe Baby View integrates via Apple CarPlay protocols. Feature display differences (including split-screen availability) are system-controlled by the vehicle's head unit and operating system and do not constitute a product fault.

Your return must be lodged online through Baby Bunting’s return portal. Once submitted, your request will be sent directly to us, and we’ll be in touch with further instructions.