At Purever, we are committed to providing high-quality, gentle wipes for everyday care. If you are not fully satisfied with your purchase, your return must be lodged online through Baby Buntingās return portal. Once submitted, your request will be sent directly to us, and weāll be in touch with further instructions.
You can lodge a return through Baby Buntingās return portal where your request will be sent directly to us.
Please arrange your return through Baby Buntingās return portal. Once submitted, weāll contact you with further instructions.
For approved change-of-mind returns, customers are responsible for return shipping costs. We recommend using a tracked or registered delivery service and including your order information to support efficient return processing. Responsibility for returned items remains with the customer until the goods are received by us, including the risk of loss or damage during transit.
Purever reserves the rights to assess all returned products received from customers prior to providing a repair, exchange or refund. As part of this process, Purever may be required to return the product to our manufacturer in order to further assess the nature of the problem. Purever endeavours to respond to all returns and assess the products as soon as reasonably practicable.
Any returns on products which were sold as part of a promotion or discounted sale can only be refunded for the value of the product as at the time of purchase.
Under the Australian Consumer Law (āACLā) we are a supplier of either goods or services or both to you, and as a consumer the ACL gives you statutory guarantees. Our wipes come with consumer guarantees under the ACL, including that they are of acceptable quality, fit for purpose, and safe when used as directed in addition to any manufacturer or supplier warranty.
Subject to any non-excludable consumer guarantees and other consumer protection provisions set out in the Australian Consumer Law, the material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy.