Our policy lasts 30 days. If 30 days have gone by since dispatch of your order, unfortunately we are unable to offer you a refund. Your return must be lodged online through Baby Bunting’s return portal. Once submitted, your request will be sent directly to us, and we’ll be in touch with further instructions.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted:
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-7 business days. A restocking fee of $15 will be deducted to cover initial shipping, packaging costs and initial transaction costs from your original order value.
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