| Country Of Origin | CHINA |
| Country Of Origin | CHINA |
The items you purchase come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. In the case of a major failure, you are entitled to a refund and compensation may also be payable for any other reasonably foreseeable loss or damage. Action to remedy the problem may include instructions on proper use. You may be required to supply the goods for inspection or provide pictures or videos of the defect so an assessment can be made.
The items you purchase come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. In the case of a major failure, you are entitled to a refund and compensation may also be payable for any other reasonably foreseeable loss or damage. Action to remedy the problem may include instructions on proper use. You may be required to supply the goods for inspection or provide pictures or videos of the defect so an assessment can be made.
Goods will only be accepted if:
- Returned within 30 days from the date of purchase
- Received undamaged, unworn and unused with original tags
- Received in their original packaging and the packaging is in original condition
RETURNS PROCESS
Just follow the simple steps below and you’re on your way to an exchange or refund.
1. Find your original proof of purchase (check your emails for your order confirmation / invoice).
2. Package your item securely, and include your proof of purchase, plus written instructions detailing:
Which items you are returning.
Are you returning for a refund or exchange?
If exchanging, clearly list the item number and name you would like to receive in exchange.
3. Post your item to the address below. For security and peace of mind, we recommend insured registered post as Piranha Eyewear Pty Ltd is not liable for lost return parcels
Returns Department
Piranha Eyewear Pty Ltd
PO Box 482
Fairy Meadow NSW 2519
4. Once received, we’ll assess the claim against our Returns Policy and aim to get back to you within 3 business days.
Goods will only be accepted if:
- Returned within 30 days from the date of purchase
- Received undamaged, unworn and unused with original tags
- Received in their original packaging and the packaging is in original condition
RETURNS PROCESS
Just follow the simple steps below and you’re on your way to an exchange or refund.
1. Find your original proof of purchase (check your emails for your order confirmation / invoice).
2. Package your item securely, and include your proof of purchase, plus written instructions detailing:
Which items you are returning.
Are you returning for a refund or exchange?
If exchanging, clearly list the item number and name you would like to receive in exchange.
3. Post your item to the address below. For security and peace of mind, we recommend insured registered post as Piranha Eyewear Pty Ltd is not liable for lost return parcels
Returns Department
Piranha Eyewear Pty Ltd
PO Box 482
Fairy Meadow NSW 2519
4. Once received, we’ll assess the claim against our Returns Policy and aim to get back to you within 3 business days.
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