Question 1

What is the minimum deposit for a layby?

Accepted Answer

The minimum deposit to secure a layby is 25% of your purchase total, plus a $5.00 non-refundable service fee (unless you're a BBfamily member, in which case you enjoy fee-free layby). For more information including fees, payment schedules and cancellations, please see layby details.

Layby Details

Question 2

Where is my $10 welcome reward?

Accepted Answer

Your $10 welcome reward is applied to your account within 24 hours after joining. This reward can be redeemed in any Baby Bunting store, or on our website (you need to log in first). You will only receive 1 x $10 welcome reward per member lifetime.

If your welcome reward is not visit visible within 24 hours after you have logged into your online account, please call, live chat or email us for assistance.

Question 3

How do I book, edit or cancel a car seat installation?

Accepted Answer

New Appointment

To book a car seat installation or turnaround appointment, you can select a time slot online or in person by visiting the store you wish to get your seat installed at. Note, this service is not available at a Baby Bunting Junior store.

Book Installation

Existing Appointment

To edit or cancel an existing booking, simply find your email confirming your appointment and select to manage your booking from there.
If the change is within 24 hours of the appointment time, please call the store your booking is with or, contact us during opening hours.

Question 4

What payment methods do you accept?

Accepted Answer

Baby Bunting accept and offer the following payment methods:

Credit Card (Mastercard, VISA, Union Pay and American Express)

PayPal and Pay in 4

Afterpay

Pay by Bank

Apple Pay

Google Pay

ZipPAY

ZipMoney

eftpos Australia

Gift Card or eVoucher

Cash for in-store purchases

Question 5

How do I request a price beat?

Accepted Answer

You can arrange a price beat in person at your local store, or for online orders, you can request a price beat by completing a form. Terms and conditions apply.

Request Price Beat

Question 6

When does my local store open or close?

Accepted Answer

You can locate you closest Baby Bunting store and their opening hours in our store finder.

Find a Store

Frequently Asked Questions

Shopping With Us

FAQ Topics

Common Questions

Service FAQs

BBfamily FAQ

Gift Card FAQ

Delivery Options FAQ

Marketplace FAQ